Terms of Sales
The present general conditions of sale are concluded between, on the one hand, the company / company LUDWIG LAIR, registered with the RCS of BORDEAUX under the number 433 226 917.
Hereinafter referred to as "the seller".
And, on the other hand, Internet users, major non-commercial individuals, wishing to make a purchase on the VIG ART Gallery website. visible at:
Hereinafter referred to as "the user".
These conditions govern the sale of any product or service presented on the website http: // www.galerie-vig-art.com by the company LUDWIG LAIR.
The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other condition.
Any order duly validated on the site www.galerie-vig-art.com implies complete and unreserved acceptance of these general conditions of sale and, possibly, specific or specific conditions for one or more products.
If a condition were to fail, it would be considered to be governed by the practices in force in the sector of distance selling whose companies are headquartered in France. LUDWIG LAIR undertakes to respect all the provisions of the Consumer Code relating to distance selling.
These conditions are intended to define the terms of sale between the seller and the user, from the order to services, through payment and delivery.
They regulate all the steps necessary for the placing of the order and ensure the follow-up of this order between the contracting parties.
ORDER AND AVAILABILITY
The order can be registered on the site only if the user is clearly identified by the entry of his username and password which are strictly personal.
The user declares to be at least 18 years old and to have the legal capacity or to hold a parental authorization allowing him to make an order on the site.
Any order implies acceptance of prices and descriptions of products available for sale.
The user declares to have read and accepted these Terms of Sale before placing your order. Validation of your order is therefore acceptance of these Terms of Sale.
After placing the order, the seller sends an e-mail to the user confirming it.
The seller informs of the sending of the articles. The user has the possibility to modify the order until the date of sending of the articles.
The company LUDWIG LAIR undertakes to honor orders received on the website only within the limits of available stocks of products. In the absence of availability of the product, the seller agrees to inform the user.
Note: The following can not be the subject of a premium rate call:
tracking the execution of the order;
the exercise of the right of withdrawal;
On the other hand, nothing prohibits e-merchants from charging a specific cost for orders or requests for information made before the conclusion of the contract.
The delivery deadline corresponds to a shipping time of 3 weeks to which is added the processing and delivery time, but it does not constitute a period of rigor and LUDWIG LAIR can not be held liable in case delay in delivery due to the Post Office or one of its carriers, if any.
Delivery is made in metropolitan France within the deadline provided by the direct delivery of the product to the intended recipient, or in case of absence, by notice of availability. Delivery times are indicated as exactly as possible.
The information given by the buyer when placing an order is binding on the latter: in the event of an error in the addressee's address details (in particular surname, first name, street number and name, postal code, city name, phone number or email address), the seller can not be held responsible for the impossibility in which it could be to deliver the product.
Delays in delivery times can not give rise to damages.
However, if 7 days after the indicative date of delivery, the product has not been delivered, for any other cause than a case of force majeure, the sale can then be resolved and the purchaser obtain restitution of its price to the customer. exclusion of any other compensation or damages.
Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied.
The seller will keep the buyer informed in a timely manner of the cases or events listed above.
In any event, timely delivery can only occur if the buyer is up to date with his obligations to the seller.
The user has the choice to pay for his purchases:
• by check to order
Payment by check is only possible for checks in euros drawn on a bank domiciled in France or Monaco. In case of payment by check, the cashing of the check is made upon receipt of the check. The check must be made payable to the seller, and sent to the address below together with a copy of the order summary:
LUDWIG LAIR, 18 T avenue de pinsan 33700 Artigues-près-bordeaux
• online to order by credit card:
Visa, Master card.
The prices of our products are indicated in euros all taxes included, excluding the cost of processing and shipping.
The seller reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order registration.
The prices listed on the site are guaranteed for the duration of online and within the limits of available stocks.
COMPLAINT / RIGHT OF WITHDRAWAL / RETURN / EXCHANGE
Upon delivery, the buyer is obliged to check the goods. Any reservations it intends to make on the condition of the delivered goods must be mentioned on the delivery note.
In the absence of mention on the delivery note, no claim will be accepted after receipt of the goods, except in case of hidden defect.
Upon receipt of goods, the buyer must verify their condition and compliance with the order. In the case where the package is too damaged, the buyer must refuse it and have it noted by post or carrier (the goods can also be delivered through our own delivery service).
All claims relating to a defect in the goods delivered, an inaccuracy in the quantities or their erroneous reference to the accepted offer or the confirmation of the order by the seller must be made in writing within 48 days. hours upon receipt of goods, failing which the right to claim shall cease to be acquired.
In accordance with Articles L.121-20 and following of the Consumer Code, the user has a period of fourteen (14) days to exercise his right of withdrawal by returning the item (s) ordered to the seller without having to justify reasons or to pay penalties except, where applicable, return fees. The period of fourteen days runs from the date of receipt of the articles.
In the event of a claim or refusal of goods paid by debit or credit card, the sums paid will be refunded on the same account from which the payment was made.
All items may be exchanged or refunded except those with a contrary mention, for example items that have been customized at the request of the customer. The request for exchange by the user must take place within 14 days from the date of receipt or withdrawal of the package. If the new order is of a higher amount, the user must attach to the exchange request the payment of the balance. Conversely, if the amount of the exchange is less than the initial amount, the user will receive upon receipt of the request a letter-check or a credit in the form of a code (usable on the site) for reimbursement of the difference.
Product offers are valid while stocks last. In case of out of stock, LUDWIG LAIR will inform the buyer by email of the unavailability and will offer the refund or exchange against another item, according to the wishes of the buyer.
In case of refund, we guarantee that it will be made by check in a period less than or equal to 14 days from the date of receipt of the returned parcel. No sending against payment will be accepted, whatever the reason.
In any case, the online supply of the credit card number and the final validation of the order will be proof of the completeness of the said order in accordance with the provisions of the law of March 13, 2000 and will be worthy of sums committed by the seizure items listed on the order form.
This validation is worth signature and express acceptation of all the operations carried out on the site. However, in case of fraudulent use of his credit card, the customer is invited, upon the finding of this use, to contact the customer service of the seller.
The company LUDWIG LAIR for all stages of order taking as well as for the stages after the conclusion of the contract an obligation of result.
Thus the seller undertakes to describe with the greatest accuracy the products sold on the website www.galerie-vig-art.com. On the other hand, the seller's liability can not be incurred in the event that the non-performance of his obligations is attributable either to the unpredictable and insurmountable event of a third party to the contract or to a case of force majeure as defined by French Jurisprudence. Similarly, the seller can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
The seller reserves the right to collect the data.
The personal data communicated by the user or collected via the operation of the site (through cookies or active x) are intended to ensure the successful completion of deliveries, improve the quality of service and better meet expectations client. The user consents to the use of these data by the seller, in particular to communicate information about services and promotional offers that may interest him.
If he does not wish to receive these offers, he can make the request at any time either directly on the Internet in his account, or by mail to the address firstname.lastname@example.org, indicating his name, first name , e-mail address and if possible customer reference.
In accordance with the provisions of the Data Protection Act of January 6, 1978, the customer has a right to access and rectify the personal data that concern him, upon simple written request to the customer service of the seller.
The customer's data is kept confidential by the Seller for a period of 2 years from the last visit to the site.
The user is informed that this automated processing of information, including the management of e-mail addresses, has been declared to the CNIL.
The seller implements all means to ensure the confidentiality and security of data transmitted on the web. As such, the website uses a secure payment type SSL (Secure Socket Layer).
All elements of the site www.galerie-vig-art.com, whether visual or sound, including the underlying technology, are protected by copyright, trademarks or patents.
In the event that any of the clauses of the present contract would be null and void by a change of legislation, regulation or by a court decision, this can not in any way affect the validity and the respect of these general conditions of use. sale.
These conditions apply throughout the duration of online services offered by the company LUDWIG LAIR.
The computerized registers, kept in the computer systems of the company LUDWIG LAIR and its partners under reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties.
CONSERVATION AND ARCHIVING OF TRANSACTIONS
The filing of purchase orders and invoices is made on a reliable and durable support to correspond to a faithful and durable copy in accordance with Article 1348 of the Civil Code.
APPLICABLE LAW AND JURISDICTION
These conditions are subject to French law. The court of competent jurisdiction in case of dispute will be that of the place of residence of the defendant or, at the choice of the plaintiff, the place of actual delivery of the product.